Activating a New Baseline for Quality and Reliability for a Top Waste Management Solutions Provider
The Client
The client is a premier waste equipment manufacturer offering a complete line of high-quality steel and plastic products for collecting, handling, and transporting waste and recyclables. Their mission is to simplify and consolidate the waste equipment manufacturing sector, providing their customers with a one-stop shop for all their industrial waste and recycling equipment needs. In so doing, they systematically acquired many of the best brands in the industry and are known as a top solution provider in waste management.
The Problem
The customer was already sourcing products and parts from India, but quality and reliable delivery were always issues. Ideally, they wanted to work with a partner who had boots on the ground and an established network of suppliers so they could focus more on their core business.
Their ideal partner would manage suppliers to ensure on-time delivery of high-quality products and help them establish a solid Indian presence to help them gain a competitive edge in the future.
The first task was to pull away from problematic suppliers and identify and secure new, more fruitful relationships.
The Solution
SourcX identified alternative suppliers for Wastequip and established a new supply chain quickly.
• Quickly identified Indian suppliers that could make their parts.
• Captured market and locked in pricing for the coming year.
• Superior product quality immediately resulted in more orders and more parts to develop.
• Ongoing diversification and elimination of underperforming suppliers.
Success
The client enjoys a high level of ease and confidence with their new suppliers in India, who have provided them with products and parts that exceed the quality they had previously accepted. SourcX has helped them establish a new baseline for quality and on-time delivery and continues to help them build on this success, adding more products and diversifying further into their market as we continue to eliminate and replace underperforming suppliers.